Shipping Policy

Thank you for shopping with Morning Glow Ritual. This Shipping Policy explains how we process, fulfill, and ship orders for our cosmetics, skin care, hair care, and beauty supply products. Please read this policy carefully before placing an order.

1. Order Processing

Morning Glow Ritual operates on a dropshipping model. This means that when you place an order, it is forwarded directly to our third-party suppliers and manufacturing partners, who pack and ship the product(s) directly to you. We do not hold physical inventory in a warehouse of our own.

• Order processing time: Orders are typically processed and submitted to our suppliers within 1–3 business days of purchase. Processing times may be longer during high-volume periods (e.g., holidays, promotional sales, or new product launches).

• Order confirmation: You will receive an email confirmation once your order has been placed, and a separate shipping confirmation with tracking information (where available) once your order has been dispatched by our supplier.

• Orders are processed Monday through Friday, excluding U.S. federal holidays.

2. Shipping Destinations

We currently ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories, unless otherwise noted on a specific product page. We do not currently offer international shipping outside the United States.

3. Shipping Times and Carriers

Because we work with multiple third-party suppliers, shipping times may vary by product and by the supplier fulfilling your order. Some items may ship from different locations and arrive in separate packages, even if ordered together.

Shipping MethodEstimated Delivery Time*

Standard Shipping7–15 business days

Expedited Shipping (where available)3–7 business days

*Estimated delivery times begin from the date of order processing (not the order date) and are provided by our suppliers and shipping carriers. These are estimates only and are not guaranteed.

We work with a variety of shipping carriers, including but not limited to USPS, UPS, FedEx, and DHL, depending on the supplier and destination. The specific carrier used for your order will be indicated on your shipping confirmation and tracking information, where available.

4. Shipping Costs

Shipping costs are calculated at checkout based on the product(s) ordered, shipping destination, and shipping method selected. Any applicable shipping fees, including free shipping promotions, will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available. Please allow up to 48–72 hours for tracking information to update once it is first issued, as it may take time for the carrier to scan the package into their system.

If you have not received tracking information within 10 business days of placing your order, please contact us at the details below.

6. Multiple Items and Split Shipments

Because our products may be sourced from different suppliers, orders containing multiple items may arrive in separate packages, at different times. You will not be charged any additional shipping fees for split shipments beyond what was charged at checkout. If you have questions about a partial delivery, please contact us and we will be happy to confirm the status of the remaining item(s).

7. Delays

While we work with reliable suppliers and carriers, shipping times are estimates and are not guaranteed. Delays may occur due to factors outside of our control, including but not limited to:

• High order volumes or promotional periods

• Customs or carrier processing delays

• Weather events or natural disasters

• Incorrect or incomplete shipping addresses provided at checkout

We appreciate your patience in the event of a delay and will do our best to keep you informed and assist with any concerns.

8. Incorrect Shipping Information

Please double-check your shipping address at checkout. Morning Glow Ritual is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, please contact us immediately at the details below — we will do our best to update the address before the order is processed by our supplier, but we cannot guarantee changes once an order has been submitted for fulfillment.

9. Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you have not received it, please check with neighbors, household members, and your local delivery office, as carriers sometimes mark packages as delivered slightly before arrival.

If your package is confirmed lost, stolen, or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date) at the details below, along with your order number and any relevant photos, and we will work with the applicable carrier or supplier to resolve the issue.

10. Customs, Duties, and Taxes

As we currently ship only within the United States, customers should not be charged customs duties or import taxes. Applicable U.S. sales tax will be calculated and displayed at checkout in accordance with the shipping destination.

11. Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at:

Morning Glow Ritual Thousand Oaks, California, United States Email: [insert email address] Phone: [insert phone number]